**Return and Refund Policy**
At Himalayan Pashmina, we want you to be completely satisfied with your purchase of our exquisite Pashmina shawls. you are only eligible for return if you recieved damaged or diffrent product
**1. Returns**
We accept returns within 7 days from the date of your purchase. To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging. And proof of damage or diffrent product recieved.
**2. Refunds**
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment. Please allow a few business days for the refund to reflect in your account.
**3. Shipping**
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
**4. Contact Us**
If you need to initiate a return or have any questions about our return and refund policy, please contact our customer support team at 9622958001 .
**5. Damaged or Defective Items**
In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will provide guidance on the return process and offer a replacement or a full refund, including return shipping costs.
**6. Exchanges**
If you would like to exchange an item for a different one, please contact our customer support team. We will guide you through the exchange process and ensure you receive the item you desire.
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